Letter to Frank Butler, Catalina Yachts

Written By:  cws-admin February 27, 2018 at 10:18 pm

Letter to Frank Butler, Catalina Yachts
cc: John Middleton

Dear Mr. Butler,

This letter is complimentary. My wife Cam and I recently took possession of our new C-34 MkII, purchased from John R. Middleton at Sail Annapolis. From the signing of the contract, delays in shipping because of snow storms along the route, mast stepping, splashdown and through the commissioning process, John kept us informed and, at times, bordered on being as excited as we were.

John and his Chief Boat Engineer, Jeff Palmer, never waivered to complete all punch list items, to properly install all local equipment, to make sure all systems worked until we were completely satisfied with our purchase and to instill our strong confidence in Catalina Yachts.

I met John Middleton at the Catalina Rendezvous last June in the Solomons. Several boaters at our table told stories about John and how they were so completely satisfied with his fairness in their purchase. Even though it meant a 200 nautical mile sail to our home in North Carolina, we chose Sail Annapolis. We are pleased we did.

Our pleasant experience with Sail Annapolis as a Catalina Dealer reflects your commitment to quality and value.

Sincerely,
Marc R.