5/10/14 From Owners who sold their C-36 and purchase a brockerage C-42….
Got the check today.. thanks.. so I guess that is kinda the official end of the process that started back last September. If your goal is to leave a customer happily satisfied in all aspects of the process then count it up as another success on your end. I went through a broker when I bought my C 30 but that experience might have not even existed when compared to our working relationship with Sail Annapolis and your self.
Your knowledge of the business, the Catalina boat, understanding of the needs of the buyer and seller, being available 24/7 for any question big or small and your ability navigate all the twists and turns of the process was all exceptional. Sue and I always felt you had our best interest as your main concern but yet you were honest and straight forward in your advice when decisions had to be made. This was the case as you worked with us in selling the C 36 and when purchasing the C 42. Most important was that you operated in all aspects with a high degree of integrity and professionalism and always kept things in perspective.
So ..” thanks ” doesn’t quite seem enough. It was quite the ride and we are completely satisfied with the new boat. I hope you don’t mind if I still pick your brain as Catalina questions come up.
Thanks again for the quality service.
Dave & Sue S.